2013 © Captain6 Antique Jewellery, Morecambe. ALL RIGHTS RESERVED. Website Design by MDA Web Design
164 Bare Lane,
We post Worldwide
All Items will be posted the next Working day upon clearance of payment made. We post Monday thru to Thursday expect Bank holidays
We offer FREE postage to anywhere in the world.
We use the Royal Mails Special delivery service for UK postings and for Items going overseas we use ‘International signed for service'.
PLEASE note we endeavour a swift delivery of your goods however there are rare occasions when the Royal mail fail to deliver on time in this instance don’t panic and assume it lost, this wont be the case, it is most likely held up and will be delivered the next working day – All items can be tracked if necessary.
Items may be returned within seven days of the date of receipt for a full refund less shipping charges. Returned items must be in there original condition that they were sent and cannot have been tampered or altered.
To receive a refund you must notify us by any means within 7 days of receipt of goods, Items must be returned fully insured at your expense.
International returns, It is imperative that you state Clearly “Returning Item to Sender”on the customs declaration label, failure to do this will mean you will incur UK Customs charges payable by yourself (the sender).
Refunds will be made usually within 48 hours of receipt of goods, confirmation of this will be sent via email.
If the rare occasion the item has been miss-described you will get a full refund including postage.
If an independent jeweller states the item is miss described then we would require them to confirm this on letter headed paper your word would not suffice.
Distance Selling Regulations (DSR)
We abide by the Distance Selling Regulations (DSR).
Please note this policy has some limitations and does not apply to business customers.
For further information please look at this UK Government site, here.
Captain6 Antique Jewellery - Carriage & Returns